Thought Leadership

Why It Is So Crucial to Define Key Terms

UNC Executive Development's Dave Hofmann shares why a common understanding of essential terms is the foundation of effective communication with team members and other stakeholders.

Thought Leadership

How to Make a Good “Ask:” Context, Clarity, and Communication

Insights from UNC Executive Development Senior Associate Dean Dave Hofmann on how to make a good "ask."

Thought Leadership

“One Question, One Minute, One Idea” for Better Feedback

Insights from UNC Executive Development Associate Dean Dave Hofmann on providing better feedback, ideas, and performance.

Thought Leadership

8 Key Components of a Crisis Communication Plan

In today’s volatile business environment, organizations must have a plan before a crisis strikes.

Thought Leadership

The 3Cs: How to Deliver Feedback That Lasts

Delivering feedback is among a manager’s greatest challenges. The three Cs provide a practical, psychology-based framework that will help managers.

Thought Leadership

How to Increase the Odds of People Paying Attention to Your Communication

George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.” Are you under a similar illusion?

White Paper

Mastering the Art of Leadership Storytelling

This resource from UNC Professor Heidi Schultz highlights why storytelling is an increasingly important tool in a modern leaders’ communication toolkit.

Thought Leadership

3 Effective Habits to Develop Your Leadership Storytelling Skills

A great storyteller can not only engage and entertain but also cut through informational noise, inspire change, and foster creative and innovative thinking.

Thought Leadership

Change the Way You Listen: Why Leaders Should Stop Hearing and Start Listening

Great listeners work to connect and listen to understand instead of respond and solve. They validate others and show that what people say matters to them.

White Paper

The 3Cs of Delivering Effective Feedback

Delivering feedback effectively is a challenging task. Recommendations for how to do so range from “be specific,” “focus on the behavior, not the person,” “be candid,” or “approach it with empathy.”

Be Boss of Your
Cognitive Bias

Cognitive biases present a serious risk to leaders who bear any responsibility for high-level decision-making. Educating yourself and your team on these five common mental traps will help you neutralize them for improved decision-making, team dynamics, and workplace culture.

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