Latest Thought Leadership

Thought Leadership

8 Key Components of a Crisis Communication Plan

In today’s volatile business environment, organizations must have a plan before a crisis strikes.

Thought Leadership

The 3Cs: How to Deliver Feedback That Lasts

Delivering feedback is among a manager’s greatest challenges. The three Cs provide a practical, psychology-based framework that will help managers.

Thought Leadership

Leading in the Middle

Managers who learn to “lead in the middle” can both successfully balance competing forces and boost their careers by differentiating their leadership skills.

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Leading in the Middle

The reality of modern work is that many of us are employed in large organizations, yet very few clearly understand how they operate.

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Hiring Top Talent Begins with a Talent Mindset

UNC Program Director Laura Butcher and Don Lang urge HR leaders and hiring managers to develop a Talent Mindset for competitive advantage.

Thought Leadership

Onboarding: The Forgotten Phase of Recruitment

"Onboarding is the last stage of recruitment. It is about the beginning but it is also about the keeping."

Thought Leadership

Leading with Energy: 3 Steps for Staying Refreshed, Recharged, and Engaged

Leading is stressful. A team looks to the leader not only for expert advice, but also as a role model for how to negotiate stress while on the job.

Thought Leadership

How to Increase the Odds of People Paying Attention to Your Communication

George Bernard Shaw said, “The single biggest problem in communication is the illusion that it has taken place.” Are you under a similar illusion?

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Mastering the Art of Leadership Storytelling

This resource from UNC Professor Heidi Schultz highlights why storytelling is an increasingly important tool in a modern leaders’ communication toolkit.

Thought Leadership

3 Effective Habits to Develop Your Leadership Storytelling Skills

A great storyteller can not only engage and entertain but also cut through informational noise, inspire change, and foster creative and innovative thinking.

Thought Leadership

Change the Way You Listen: Why Leaders Should Stop Hearing and Start Listening

Great listeners work to connect and listen to understand instead of respond and solve. They validate others and show that what people say matters to them.

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The 3Cs of Delivering Effective Feedback

Delivering feedback effectively is a challenging task. Recommendations for how to do so range from “be specific,” “focus on the behavior, not the person,” “be candid,” or “approach it with empathy.”