Insights from Our 2026 Client Relationship Survey


At UNC Kenan-Flagler Business School Executive Development, we believe the strongest partnerships begin with listening. That is why we partnered with Percept Research to conduct our 2026 Client Relationship Survey, gathering candid feedback from the organizations we serve across industries and sectors.

Organizations continue to recognize UNC Executive Development as a trusted partner in designing and delivering customized learning experiences that create meaningful organizational impact. From exceptional client service to measurable business outcomes, our clients consistently rate their experience highly, and their feedback continues to shape how we serve them.

Trusted & Recommended

Organizations trust UNC Executive Development to deliver meaningful results. Our clients’ willingness to recommend us reflects the strength of our partnerships and the impact of our programs.

97% of our client partners are “Extremely Likely” or “Very Likely” to recommend UNC Executive Development to others.

Faculty Excellence & Program Value

Transformative learning is guided and delivered by exceptional faculty. Our clients consistently praise the quality of our faculty and the value of our programs.

Our clients rated the quality of our faculty an average of 4.7 out of 5 over the past three years.

The value of our program design expertise increased to a client rating of 4.8 out of 5, up from 4.5 in 2024.

Exceptional Partnership & Program Design

Our clients consistently recognize UNC Executive Development as a collaborative and responsive partner. The ratings below reflect how we co-create impactful learning experiences that align with each organization’s unique goals and challenges.

Clients rated our partnership in developing their program 4.8 out of 5.

Clients rated our ability to meet their expectations and needs as a partner 4.7 out of 5, consistent over the past three years.

Positive Return on Investment

Over the past three years, 98% of clients reported a positive return on investment, rating it as either “Excellent” or “Good.”

Why It Matters

For the past three years, we have partnered with Percept Research to gather feedback from Learning and Development leaders across our client organizations. Their insights help us continuously strengthen our programs, deepen our partnerships, and ensure we deliver meaningful value where it matters most.

The results of our 2026 Client Relationship Survey reinforce our commitment to designing customized executive education experiences that are relevant, responsive, and impactful. Whether your organization is developing leaders, navigating change, or preparing for future challenges, UNC Executive Development is ready to partner with you to create lasting organizational impact.

Contact us to start the conversation and explore how UNC Executive Development can support your organization’s leadership development goals and talent strategy.

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